Empire ATM GroupNeed to Submit a Warranty Request?

If you need to submit a warranty request click the button below fill out the form and we can start processing your request.

Don’t forget to protect your ATM Machine with the ATM Shield line of products!

Empire Online Forms

Click here to view forms fillable online. Forms in PDF are below.

View ATM Error Codes

Please click the brand link below to view a list of the most frequently encountered error codes.





Download ATM Error Codes

Click the brand link below to download the manufacturer PDF error code files to your computer.





Download Forms

The following downloads are important forms you will need when getting started with Empire ATM Group.

ATM Manuals

View or Download the following ATM Manuals to your computer for printing or offline viewing.

Need EMV Card Readers for your ATM?

We have what you need to make EMV compliance easy and inexpensive. You can select from a full range of EMV-compliant ATM kits. Just click on the manufacturer below to see all the EMV-compliant ATM products that fit your needs. Empire ATM Group Leads the way in EMV compliance with EMV upgrade kits that include EMV card readers. We make EMV migration easy.

EMV is the new standard for paying with debit and credit cards. A new, more secure way to pay, soon this microchip will replace the magnetic strip. If you need assistance ordering or have questions about the EMV card readers, call us at (732) 654-2600.